Orders are processed within 1–3 business days after payment confirmation. Delivery times vary by region: United States: Standard 12–20 business days, Expedited 7–12 business days. Canada, Mexico & Caribbean: Standard 18–30 business days, Expedited 12–18 business days. Europe: Standard 15–25 business days, Expedited 10–15 business days. International (Asia, Africa, Middle East, Oceania & Rest of World): Standard 20–40 business days, Expedited 12–20 business days. Please note that delivery times are estimates and not guaranteed.

Yes! We ship worldwide across the United States, Canada, Mexico, the Caribbean, Europe, and international destinations including Asia, Africa, the Middle East, and Oceania. Shipping rates are calculated at checkout based on your destination. The good news? Customs, duties, and taxes are already included in our product prices — what you see is what you pay.

United States: Standard $7.00, Expedited $14.99 — Free Standard Shipping on orders $50+. Canada, Mexico & Caribbean: Standard $9.99, Expedited $19.99 — Free Standard Shipping on orders $75+. Europe: Standard $13.99, Expedited $19.99 — Free Standard Shipping on orders $75+. International: Standard $12.99, Expedited $24.99 — Free Standard Shipping on orders $100+.

We offer a 30-day return window from the date of receipt. Items must be unworn, unused, with tags and original packaging, and accompanied by proof of purchase. Returns are free for customers in the United States and Canada. For international customers outside the US and Canada, a $8.00 USD return shipping fee applies. EU customers enjoy free returns within 14 days under the EU Consumer Rights Directive. To start a return, visit our Returns Center at www.mandotos.com or contact us at support@mandotos.com.

Certain items cannot be returned, including perishable goods (food, flowers, plants), custom or personalized products, opened or used personal care and hygiene products (including beauty items), hazardous materials, flammable liquids or gases, sale items, and gift cards.

Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update in the carrier's system. You can also track your order anytime through the Shop app for real-time updates.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, Google Pay, and Shop Pay for a fast, secure checkout experience.

You can reach us by email at support@mandotos.com or armando@mandotos.com, we're here to help with any questions about your order, shipping, returns, or anything else.