Los pedidos de EE. UU. se envían gratis a partir de $50. Canadá, México y Europa gratis a partir de $75. Internacional gratis a partir de $100. Todos los aranceles e impuestos incluidos, sin cargos sorpresa en la entrega.
Devoluciones fáciles en 30 días
Devolución en un plazo de 30 días a partir de la recepción. Devoluciones gratuitas para pedidos de EE. UU. y Canadá. Las devoluciones internacionales tienen un coste de 8 $. Los reembolsos se procesarán a su método de pago original en un plazo de 10 días hábiles a partir de la aprobación.
Pago seguro
Compre con confianza. Su pago e información personal están protegidos con cifrado estándar de la industria en cada paso del proceso de compra.
Envíos a más de 100 países
Enviamos a todo el mundo con opciones de envío estándar y exprés. Los pedidos se procesan en 1 a 3 días hábiles. Se proporciona seguimiento en cada envío.
Faq
Category
What is your return policy?
We offer a 30-day return window from the date of receipt. Items must be unworn, unused, with tags and original packaging. Returns are free for US and Canada customers. International customers outside the US and Canada are subject to an $8.00 USD return shipping fee. EU customers enjoy free returns within 14 days. To start a return, visit our Returns Center at www.mandotos.com or email support@mandotos.com.
What items cannot be returned?
Non-returnable items include: perishable goods (food, flowers, plants), custom or personalized products, opened or used personal care and hygiene products (including beauty items), hazardous materials, sale items, and gift cards.
How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking to update. You can also track your order in real time via the Shop app.
How do I contact customer support?
Email us at support@mandotos.com or armando@mandotos.com. We're happy to help with any questions about your order, shipping, sizing, or returns.
How long does shipping take?
Orders are processed within 1–3 business days. Delivery times by region: United States: Standard 12–20 business days, Expedited 7–12 business days. Canada/Mexico/Caribbean: Standard 18–30 business days, Expedited 12–18 business days. Europe: Standard 15–25 business days, Expedited 10–15 business days. International: Standard 20–40 business days, Expedited 12–20 business days. Duties and taxes are already included in our prices — no surprise charges at delivery.
Do you ship internationally?
Yes! We ship worldwide across the US, Canada, Mexico, the Caribbean, Europe, Asia, Africa, the Middle East, and Oceania. Customs, duties, and taxes are included in our product prices — what you see is what you pay.
What are your shipping rates?
United States: Standard $7.00, Expedited $14.99 — Free Standard Shipping on orders $50+. Canada/Mexico/Caribbean: Standard $9.99, Expedited $19.99 — Free on orders $75+. Europe: Standard $13.99, Expedited $19.99 — Free on orders $75+. International: Standard $12.99, Expedited $24.99 — Free on orders $100+.
